Car rental questions, answered

Everything you need to know about renting a car from Keystone Auto Rental in Pittsburgh & Western Pennsylvania — requirements, pricing, deposits, mileage and what happens after you return the car.

Booking

How do I rent a car from Keystone Auto Rental?

Book online at https://www.keystoneautorental.com/ in about two minutes: choose a pickup location and dates, pick a vehicle class with live availability and an upfront price, and enter the driver's details. You get a confirmation by email, and you can create an account to review and e-sign the rental agreement from your phone before pickup. At the counter we do a quick walk-around of the vehicle and hand you the keys.

Where is Keystone Auto Rental located?

Keystone Auto Rental has 2 pickup locations in Pennsylvania: Steubenville Pike Auto (6006 Steubenville Pike, McKees Rocks, PA 15136); Titusville Ford (1028 W. Spring St., Titusville, PA 16354).

What areas do you serve?

We serve Pittsburgh & Western Pennsylvania. Our locations are convenient for renters from Pittsburgh, McKees Rocks, Kennedy Township, Robinson Township, Stowe Township, Moon Township, Coraopolis, Crafton, Carnegie, Imperial, Oakdale, North Fayette Township, Findlay Township and Titusville and nearby communities.

What is your cancellation policy?

Cancel free of charge more than 48 hours before your pickup time. Between 48 and 24 hours before pickup the cancellation fee is 10% of the estimated rental total, and within 24 hours of pickup it is 25% (minimum $25 whenever a fee applies).

Requirements

What do I need to rent a car?

You need a valid driver's license that stays valid for the whole rental, a signed rental agreement (you can e-sign it online before pickup) and a payment card for the rental charges and the refundable security deposit hold.

Can someone else drive the rental car?

Yes. Up to three additional drivers can be added to a reservation. Each one must hold a valid driver's license and be listed on the rental agreement. Only listed drivers are authorized to drive. The additional-driver fee is $15 per driver per day.

Do I need insurance to rent?

Under the rental agreement your own auto insurance is the primary coverage while you drive the rental. Optional protection products are available when you book: Collision Damage Waiver ($24.99 per day) and Personal Accident Insurance ($9.99 per day).

Pricing

How much does it cost to rent a car in Pittsburgh?

Daily rates at Keystone Auto Rental start at $39 for Economy, $45 for Compact, $55 for Midsize, $89 for SUV, $149 for Luxury and $99 for Van. The full price, including taxes and fees, is shown before you confirm your booking, and nothing is charged until the booking is confirmed.

Do you offer weekly and monthly rentals?

Yes. Longer rentals get a lower effective daily rate automatically. Weekly rates start at $234 and monthly rates at $890.

Is there a security deposit?

Yes. A refundable security deposit of $200 to $1,000, depending on the vehicle class, is placed as an authorization hold on your card at pickup. It is a hold, not a charge: after the vehicle is returned and inspected it is released, or applied to anything owed under the rental agreement. Your card issuer decides how quickly released funds show up.

How many miles are included?

Included mileage depends on the vehicle class: Economy includes 150 miles per day ($0.25 per extra mile), Compact includes 150 miles per day ($0.25 per extra mile), Midsize includes 175 miles per day ($0.28 per extra mile), SUV includes 200 miles per day ($0.32 per extra mile), Luxury includes 150 miles per day ($0.45 per extra mile) and Van includes 200 miles per day ($0.35 per extra mile).

What extras can I add to my rental?

You can add GPS Navigation ($12.99 per day), Child Safety Seat ($8.99 each per day) and Toll Pass ($49.99 per rental) when you book.

During your rental

Where can I drive the rental car?

Rental vehicles may be driven within the continental United States. They may not be taken outside the United States unless we agree in writing beforehand.

Can I smoke or bring pets in the vehicle?

Smoking and vaping are not allowed in any vehicle. Pets are welcome when transported in a carrier. Excessive soiling, pet hair or smoke odor results in a cleaning charge.

What happens if I get a toll or a ticket?

You are responsible for tolls, parking tickets and traffic or camera citations during your rental. If a notice reaches us after you return the car, we charge it to the card on file along with an administrative fee, and email you an itemized receipt with a copy of the notice.

Returns & after

What is your fuel policy?

Return the vehicle with at least the same fuel level it had at pickup (we record it at check-out). If it comes back with less, a refueling charge applies.

What if I need the car longer or return it late?

Contact us before your return time and we can extend the rental when the vehicle is available. A car returned late without an approved extension is charged the daily rate for each additional 24-hour period that has started.

Still deciding? Check prices for your dates

Live availability and your full price upfront — nothing is charged until your booking is confirmed.

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